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Academics' Conflict Management Styles = Öğretim Elemanlarının Çatışma Yönetimi Davranış Biçimleri

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Author(s): Münevver Ölçüm ÇETİN | Özge HACIFAZLIOĞLU

Journal: Dogus University Journal
ISSN 1302-6739

Volume: 5;
Issue: 2;
Start page: 155;
Date: 2004;
Original page

Keywords: Conflict management strategies | Conflict management | Functional conflict | Dysfunctional conflict | Çatışma yönetim stratejileri | Çatışma yönetimi | İşlevsel çatışma | İşlevsel olmayan çatışma

ABSTRACT
Throughout the centuries, "conflict" has been observed as a major problem in educational organisations. With the coming of the 21st century "conflict" became one of the most important tools in the development of organisations when it is carefully managed. The purpose of this study is to determine the reasons underlying conflict and how they are handled by academic and administrative staff. A group of academics who work at public and foundation universities in Istanbul in the 2001-2002 academic year constitutes the scope of this research. Sample group has been chosen randomly from the universities in Istanbul. The questionnaire was given its final form after a series of unstructured interviews and related literature (Rahim 1983; Thomas, 1977) review. Analysis of the data has been done by using SPSS programme. T Test and One Way Anova Tests were used to determine the significant differences.
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