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Adaptation and validation of the Maslach Burnout Inventory-Human Services Survey in Cali, Colombia

Author(s): Leonor Córdoba | Julián Andrés Tamayo | Mónica Alexandra González | María Isabel Martínez | Alejandra Rosales | Sofia Helena Barbato

Journal: Colombia Médica
ISSN 0120-8322

Volume: 42;
Issue: 3;
Start page: 286;
Date: 2011;
Original page

Keywords: Burnout | Adaptation | Reliability | Validity | Maslach Burnout Inventory-Human Services Survey (MBI-HSS).

Objective: The objective of this study was to establish the psychometric properties of reliability and validity of the«Maslach Burnout Inventory-Human Services Survey» (MBI-HSS).Methods: The work was conducted by a process of translation and back-translation of the original instrument, instrumentadaptation, translation and adaptation of the application manual, pilot study, and implementation of the adapted version ofthe instrument with 314 health professionals in Cali, according to the guidelines of the International Test Commission (ITC).Results: The results showed that the scale has good internal consistency (a=0.767); however, the dimension of«depersonalization» has the lowest internal consistency (a=0.518). Regarding validity, in comparing between the factorstructure of the modified scale with the original version, we identified that the size of the validated version largely coincideswith that of the original version; in the dimension of emotional fatigue, item 6 is excluded because it will be part of thedepersonalization scale, items 15 and 21 were also excluded given their poor discriminatory ability.Conclusion: It is necessary to overcome the stability problems of the MBI-HSS depersonalization subscale in healthprofessionals and reformulate the response options to make them more understandable for professionals within the Colombiancontext.
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