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Administrative Behaviors and Emotional and Social Competences of Higher Education Administrators: A Cross-Cultural Study

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Author(s): Osman Ferda BEYTEKİN | Şüheyda DOYURAN GÖKTÜRK

Journal: Yükseköğretim ve Bilim Dergisi
ISSN 2146-5959

Volume: 2;
Issue: 1;
Start page: 033;
Date: 2012;
Original page

Keywords: Higher education | Management | Administrative behaviors | Emotional and social competencesHigher education | Management | Administrative behaviors | Emotional and social competences

ABSTRACT
In this study, higher education administrators, administrative behaviors; as educator, leader and manager, emotional competency; as self awareness and self management and social competency; as social awareness and social skills were compared according to two different cultures. The data was collected by inventories from 165 educators, and head of the departments Istanbul, and Helsinki Universities in 2008-2009 educational year. Elkins' administrative behaviors of higher education administrators inventory and Goleman's emotional and social competence inventory were conducted to test the differences. The manager behaviors of Istanbul University administrators are significantly higher than University of Helsinki administrators. The emotional competences of University of Helsinki administrators are significantly higher than the administrators of Istanbul University in the dimensions of self-awareness, self management, emotional selfcontrol, achievement orientation and positive outlook. The social competencies of University of Helsinki administrators are significantly higher than the administrators of Istanbul University in the dimensions of social awareness, empathy, and conflict management. On the other hand, the social competencies of Istanbul University administrators are significantly higher than the administrators of University of Helsinki in the dimensions of organizational awareness, coach and mentor, influence and teamwork. There is a significant positive relationship between the leadership behaviors and emotional and social competencies administrators in both Istanbul University and University of Helsinki. Significant differences are found between faculties and administrators about the administrative behaviors and emotional and social competences of administrators both at İstanbul University and University of Helsinki.
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