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The Application of Total Quality Management and Knowledge Management in Health System

Author(s): Mahdieh Taheri | Davood Gharakhani

Journal: Research Journal of Applied Sciences, Engineering and Technology
ISSN 2040-7459

Volume: 5;
Issue: 9;
Start page: 2681;
Date: 2013;
Original page

Keywords: Health system | hospitals | knowledge management | total quality management

Today, quality and knowledge are turned into determining factors of success and competitiveness of organizations and total quality management and knowledge management are discussed as one of the last organizational issues in management science. In this study after a short overview of theoretical literature of total quality management and knowledge management and the importance of implementing these modern systems in health system, the importance and method of their application in health system will be investigated.
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