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Assessment of the satisfaction of participants in training for employment

Author(s): De-Miguel, Mario | San-Fabián, José-Luis | Belver José-Luis | Argüelles, María-Cruz

Journal: Revista Electrónica de Investigación y Evaluación Educativa
ISSN 1134-4032

Volume: 17;
Issue: 1;
Date: 2011;
Original page

Keywords: Training evaluation | assessment of satisfaction | job training evaluation | evaluación de la formación | evaluación de la satisfacción | formación para el empleo

This article is a summary of the research developed to evaluate Satisfaction of Participants in the training activities promoted by the Plan Training for Employment (FPE) of the Principality of Asturias during the period between 2002 and 2008. To carry out this research we have performed an observational study based on surveys using a methodological design that can be defined as preordained, selective and of repeated measures. Replication of this design for over seven years and breadth of the samples used are two clear strengths of the work to provide consistency and credibility to the results obtained. Outcomes obtained can overall demonstrate a high level of participants' satisfaction with training activities promoted by that plan, although clear differences are detected according to different classification variables used in the study (sex, age, professional group, specialty, etc.). The analysis of qualitative information collected allows also to have a set of very useful comments and suggestions when formulating proposals for improving the training actions implemented. The high similarity between the data obtained in the seven assessments over the years support the validity of the findings and recommendations which, in each case, are set for the improvement of the educational program evaluated

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