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Business communication and mobbing

Author(s): Baltezarević Vesna

Journal: Temida
ISSN 1450-6637

Volume: 12;
Issue: 2;
Start page: 5;
Date: 2009;
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Keywords: communication | organization | managers | motivation | mobbing

This paper emphasizes the necessity of quality communication skills in management. Business communication needs to be adaptable and to have the ability to flexibly react to dynamic changes in the environment and to give positive response to the demands imposed by the environment. Business communication promoters, i.e. managers, must be capable of utilizing all available data with speed and efficiency and to distribute the information to both the internal and external environments. The author intends to point out the need for business organizations to establish harmonic communication, thus creating conditions underpinning a better working atmosphere that contributes to motivation of employees.
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