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Çatışmanın Sebepleri ve Yönetimi = The Reasons for Conflict and Conflict Management

Author(s): Adnan CEYLAN | Ercan ERGÜN | Lütfihak ALPKAN

Journal: Dogus University Journal
ISSN 1302-6739

Issue: 2;
Start page: 39;
Date: 2000;
Original page

Keywords: Conflict | Conflict Management | Functional Conflict

This study has been conducted in order to investigate the nature, types, reasons and parties of conflict, and thus to contribute to the conflict management. After defining the concept of conflict as "a struggle in the form of a limited competition" or "disagreement or discord among the parties" , this article has mentioned the fact that conflict is unavoidable and also if managed properly, it can bring to the organization some functional advantage. In this respect, we conducted a questionnaire study among 120 employees in an industrial firm, some significant findings about reasons and resolution methods of conflict have come out.

Tango Jona
Tangokurs Rapperswil-Jona

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