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Communication, key to visible excellence in Higher Education

Author(s): José Miguel García Ramírez

Journal: Journal for Educators, Teachers and Trainers
ISSN 1989-9572

Volume: 3;
Start page: 25;
Date: 2012;
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Keywords: Higher Education: educational quality | communication | listening

The trend toward “visible excellence” allows us to understand how students learn and how teaching influences this learning, taking communication as a key indicator. This study analyzes and evaluates communicative capacity as key indicator of teaching excellence at Trent University (Canada). The participants were 158 teachers who were given a questionnaire with 10 dimensions. The results highlight the need for communicative interaction and especially empathetic listening in order to achieve visible excellence in university teaching.
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