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Concept of the dealer-service network management on the system approach basis

Author(s): Irina MAKAROVA | Rifat KHABIBULLIN | Polina BUYVOL | Eduard BELYAEV

Journal: Transport Problems : an International Scientific Journal
ISSN 1896-0596

Volume: 6;
Issue: 4;
Start page: 135;
Date: 2011;
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Keywords: firm automobile service | dealer-service network | information-logistic system

In article the method of improvement of automobile service quality within the limits of a dealer-service network limits, by building of information-logistical system and feedback mechanism adjustment is considered. As operating influence application of the discounts` system calculated on the basis of forward orderings on spare parts arriving from the service centers is offered.
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