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Contribution of Integrated Management Systems to University Management: Case Study of the Federal University of Rio Grande Do Norte

Author(s): Lucas A.B.D Oliveira | Natalia V.C.D Vasconcelos | Fernanda C.B.P Queiroz | Jamerson V. Queiroz | Hélio R Hékis

Journal: Journal of Social Sciences
ISSN 1549-3652

Volume: 7;
Issue: 3;
Start page: 415;
Date: 2011;
Original page

Keywords: Higher education research institutions | ICT in education | Institutions of Higher Learning (IHL) | Integrated Management Systems (IMS) | distance education secretariat | electronic document manager | Enterprise Resource Planning (ERP)

Problem statement: The Higher Education Institutions (IHL) have intensified process of introducing undergraduate and graduate courses to more remote regions, which expanded the scope of what these institutions and allowed the formation of population of these regions. This expansion (whether by on-campus or distance learning) presents new challenges for university management and integration of the players involved in this process. The purpose of this article was to demonstrate importance of information systems for university management and integration, focusing on decentralization and expansion of IHsL. Approach: The investigation was descriptive and the article is practical in nature. A case study was conducted at the Federal University of Rio Grande do Norte (Brazil). The research proposal of article was to answer the following question: How does an information system contribute to managing university expansion? Results: Results showed the relevance of integrated management systems, given university expansion and broadened horizons observed in recent years. The system analyzed proved to be extremely efficient, since practically all university activities can be monitored and evaluated. Conclusion: It was concluded that using integrated management systems during higher learning expansion maximizes this process, resulting in credible and rapid procedures that are more efficient and more effective.
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