Academic Journals Database
Disseminating quality controlled scientific knowledge

Creating an innovative environment in total quality management system within companies

Author(s): Elizabeta Mitreva | Vesna Prodanovska

Journal: Perspectives of Innovations, Economics and Business
ISSN 1804-0519

Volume: 3;
Issue: 3-2009;
Start page: 86;
Date: 2009;
Original page

Keywords: Qualities | innovations | organizational culture | buyers | quality providing systems | total quality management

The decision for development of the quality providing system could go in line with the company’s expansion and with the concept of the total quality management (TQM). The most diligent-untouchable assets within the companies are referring to the relation with the customers/consumers, employee’s skills and their knowledge and building an organizational culture tending towards innovations, problem solving and total working promotion. The paper discusses attitude of companies in Macedonia to promoting employees’ motivations to knowledge sharing and innovations.
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