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Effect of Software Manager, Programmer and Customer over Software Quality

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Author(s): Ghrehbaghi Farhad | Mehdi Afzali | Mahdi Bazerghan | Morteza Ramazani

Journal: ARPN Journal of Systems and Software
ISSN 2222-9833

Volume: 2;
Issue: 12;
Start page: 366;
Date: 2013;
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Keywords: Software products | software manager | programmer | customer

ABSTRACT
Several factors might be affecting the quality of software products. In this study we focus on three significant parameters: software manager, programmer and the customer. Our study demonstrates that the quality of product will improve by increasing the information generated by these three parameters. These parameters can be considered as triangular which the quality is its centroid. In this perspective, if the triangular be equilateral, then the optimum quality of the product will beachieved. In other words, to generate high quality software, the ability of software manager, programmer and customer must be same. Subsequently, only a manager or only an expert programmer, and with a software aware customer cannot be a guarantee to the high quality of the software products.
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