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Effective Use of ICT and Emerging Cellular Technologies for Health Care: E-Govt Reshaping Governance into Good Governance

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Author(s): F. Zafar | R. Saifullah Hassan | Z. Mahmood

Journal: Journal of Economics, Business and Management
ISSN 2301-3567

Volume: 2;
Issue: 3;
Start page: 236;
Date: 2014;
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Keywords: E-Govt. | ICT | web 2.0 | cellular technology | health.

ABSTRACT
This paper highlights best practices of technological influenced e-government using ICT, emerging mobile and web 2-0 technology for the effective health Care & disease management system. Modern technology has given a whole new dimension to the concept of good governance, thus embarking a strong and effective influence on citizens and cultural trends. Authors have investigated successful case studies, which are taken from existing practice of egovernment health care projects within Pakistan. Pakistan was hit by the epidemic of dengue, affecting over 350,000 people in 2010. Due to the unprecedented scale of epidemic, the basic health infrastructure was not ready to address the issue. However by 2012 a monitoring mechanism was devised as an e-Govt health care activity, to log all field activities related to prevention/eradication of the disease. The project focused mobile reporting using android phones, EDGE services, and Google maps. 650 smart phones users reported 43,000 activities. The information received was extrapolated to bring all stakeholders of anti-dengue campaign on a single platform and DIMS (Dengue Information Management System) was conceived. Features of DIMS include: A central dashboard to view and dispose of complaints on real-time coming in from the Helpline and Hospitals e-CRS (Electronic Complaint Routing System). 2 Vector Surveillance System for tracking and reporting all indoor / outdoor larvaciding activities. 3 A Disease Reporting System to manage the clinical and lab diagnosis records of dengue affected patients. Utilization of this system has resulted in 0 % deaths reported due to dengue in the past 1.5 years. Careful investigation of step by step usage, reporting to DMIS with Android phone and working behavior of ICT infrastructure are elaborated in this research.
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