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The effects of cross-border tourist purchases on retail performance

Author(s): Radojko Lukić

Journal: Singidunum Journal of Applied Sciences
ISSN 2217-8090

Volume: 9;
Issue: 2;
Start page: 21;
Date: 2012;
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Keywords: price differentiatio | factors | travel buyers | performance

One of the major novelties in modern retail that is gaining more and more prominence is the concept of cross-border shopping. Factors affecting the rapid development of cross-border shopping are numerous, such as price differentiation, quality, convenience, demographic and social characteristics, good organizational structure developed in modern retail and many others. Among the influencing factors, the role of price differentiation of goods and services is very important and it is also affected by numerous factors. Those are: value added tax, profit margins, operating costs, exchange rates, inflation, differentiation of organizational structure in retail, the application of advanced information and communication technology and others. Cross-border shopping is, in itself, very important influential factor for the development of tourism, target retail market, performance of retail companies and living standard. Altogether, this has a positive effect on the overall performance of the national economy.
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