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Empirical Study on the Student Satisfaction Index in Higher Education

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Author(s): Linying Zhang | Zhijun Han | Qun Gao

Journal: International Journal of Business and Management
ISSN 1833-3850

Volume: 3;
Issue: 9;
Date: 2009;
Original page

ABSTRACT
Students are direct receivers and participators for the higher education service, and their study activities would influence their perceptions and satisfactions to the educational quality. Through studying on the effects of students’ activities to their satisfactions, in this article, we will establish the college student satisfaction model according to the theoretical frames of ASCI and ECSI, and the empirical research shows that the model possesses strong applicability.
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