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ETHICAL ISSUES IN PRIVATE COMMERCIAL BANKS IN PAKISTAN

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Author(s): Nanik Ram | Immamuddin Khoso | Muhammad Bachal Jamali | Faiz.M.Shaikh

Journal: Australian Journal of Business and Management Research
ISSN 1839-0846

Volume: 1;
Issue: 7;
Start page: 78;
Date: 2011;
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Keywords: Ethical | Issues | Private Commercial Banks

ABSTRACT
This research addressed the ethical issues in Private Commercial Banks in Pakistan. Data were collected from 500 respondents/Customers from cross sectional data by using simple random technique and data were analyses by using SPSS-18 version. A structural questionnaire was used as basic tool for data collection, analysis, validity and reliability. It was revealed that private commercial banks are not caring for the customers specially, four old Banks UBL, HBL, MCB, ABL. It was further concluded that most of the staff members who interact with the customers is non MBAs so that’s why their attitude towards the customers are not friendly.

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