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An Evaluation of Crowd Work during Mass Disruption Events´╗┐

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Author(s): R. Harish | D. Keerna

Journal: International Journal of Computer Science and Mobile Computing
ISSN 2320-088X

Volume: 2;
Issue: 4;
Start page: 650;
Date: 2013;
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Keywords: Collective intelligence | crisis informatics | crowd sourcing | distributed cognition | social media | Design | Human Factors | H.5.3 Groups & Organization | Interface collaborative computing | computersupported cooperative work | K.4.2 Social Issues

ABSTRACT
Our research examines the use of social media during mass disruption events, focusing on thework of digital volunteers. Specifically, I explore ways in which the connected crowd works to process a floodof data moving through social media platforms into useful information resources. I seek to unpack thepopular crowd sourcing term to reveal the diverse information organizing and self-organizing behaviorsobscured beneath it. By describing how the connected crowd currently helps to organize information, I hopeboth to help emergency and humanitarian responders better leverage this potential new workforce and toenrich our overall understanding of collaborative online work.
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