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Disseminating quality controlled scientific knowledge

Firma İçi Kalite Bilgisi Kullanımı, İşgören Katılımı ve Tasarımda Kalite Yönetimi ile Ürün Performansı Arasındaki İlişkiler : Deneysel Bir Çalışma = Relationships Among Internal Usage of Quality Management, Employee Involvement, Quality Management in Design and Product Performance: An Emprical Analysis

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Author(s): Oya ERDİL | Halit KESKİN | Cemal ZEHİR

Journal: Dogus University Journal
ISSN 1302-6739

Volume: 4;
Issue: 1;
Start page: 43;
Date: 2003;
Original page

Keywords: Toplam kalite | Ürün performansı | Tasarımda kalite | İşgören katılımı | Total quality | Product performance | Design quality management | Employee involvement

ABSTRACT
As organizsations adopt the principles of total quality and become customer oriented new measures are needed to assess product performance within a variety of organizational settings. This study reports the relationships between usage of quality information, employee participation and quality management in product design and product performance. Using data collection with quality managers of a sample of industrial companies, rigorous factor analysis and regression analysis and regression analysis have been fostered and hypotheses regarding variables used for describing product performance of organizational settings have been described.

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