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IMPLEMENTATION OF ERP SYSTEMS: TECNOLOGY AND PEOPLE IN SAP R/3 IMPLEMENTATION

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Author(s): Renata Gomes de Jesus | Marilene Olivier Ferreira de Oliveira

Journal: Journal of Information Systems and Technology Management
ISSN 1807-1775

Volume: 3;
Issue: 3;
Start page: 315;
Date: 2007;
Original page

ABSTRACT
The objective of this study is to verify if there are influences on subjective aspects of the organizational actors involved in an ERP system implementation. With this purpose, a case study in a food company located in Vila Velha, EspĂ­rito Santo was carried out. The implementation of the SAP R/3 ERP system was initiated in 1999. The data was collected by documentary research and 19 semi-structured interviews. The theoretical discussion analyzes the implementation of the ERP systems under the perspective of the system concept, considering the technological change not only under the perspective of the technology, but also of the organizational structure and people. The conclusion proved that, in the case studied, there was a significant influence of the individuals in the result of the implementation.
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