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Information of Communication Technology on the Influence Performance of Secretaries in Government Ministries in Nasarawa State, North-Central Nigeria

Author(s): E. Nwaokwa | B.E. Okoli

Journal: Research Journal of Information Technology
ISSN 2041-3106

Volume: 4;
Issue: 3;
Start page: 93;
Date: 2012;
Original page

Keywords: Government | influence | information communication technology | ministries | performance secretaries

This study examined the influence of ICT on secretaries’ performance in government ministries in Nasarawa State. ICT has enhanced the proficiency of secretaries on their jobs by enabling them to process accurate and relevant information within the shortest possible time. The advent of ICT has dramatically changed the roles and effectiveness of secretaries in government offices; hence there is need for availability of ICT resources/equipment in government offices as well as acquisition of requisite skills and competencies by the secretaries. Four research questions guided the study. Structured questionnaire was the only instrument used for data collection and 84 copies of this questionnaire were administered in the (14) government ministries in Nasarawa state. With the population of 84 secretaries, no sampling was drawn due to the small number. Mean and standard deviation were used to analyze the data. The study revealed that ICT has influenced the performance of secretaries in much different ways-speedy delivery of information, accuracy and effectiveness at work. The researcher recommended among others that government ministries should procure the latest model of ICT facilities to enhance secretarial functions and create opportunity for training and re-training of the secretaries to be abreast with the new changes and advancement.
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