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Lessons in Public Touchscreen Development

Author(s): Andreas K. Orphanides

Journal: Code4Lib Journal
ISSN 1940-5758

Issue: 15;
Date: 2011;
Original page

In October 2010, the NCSU Libraries debuted its first public touchscreen information kiosk, designed to provide on-demand access to useful and commonly consulted real-time displays of library information. This article presents a description of the hardware and software development process, as well as the rationale behind a variety of design and implementation decisions. This article also provides an analysis of usage of the touchscreen since its debut, including a numerical analysis of most popular content areas, and a heatmap-based analysis of user interaction patterns with the kiosk's interface components.
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