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Disseminating quality controlled scientific knowledge

Measuring Quality in Libraries

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Author(s): Didar Bayır | Bill Simpson

Journal: Liber Quarterly : The Journal of European Research Libraries
ISSN 1435-5205

Volume: 17;
Issue: 3/4;
Date: 2007;
Original page

ABSTRACT
This paper is based on the proceedings of a Seminar held at the Bibliothèque Nationale in Paris on 23 March 2007. The Seminar involved 26 invited participants from eleven countries and included nine presentations followed by detailed discussion and the exchange of ideas. The broad themes were: Tools for Quality Measurement, Standards and Performance Indicators, Benchmarking and Auditing. The Seminar’s agreed purpose was to identify the available tools, such as LibQUAL+ and ISO standards, to explore the results of the assessments undertaken, to identify actions to take forward, to look at the issues involved from a European perspective and to identify the basis for comparisons across Europe.
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