Author(s): Nikolay V. Diligenskiy | Mikhail V. Tsapenko
Journal: European Researcher
ISSN 2219-8229
Issue: 5-1;
Start page: 701;
Date: 2011;
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Original page
Keywords: Total Quality Management | Quality Function Deployment | Multicriterion Estimation of Efficiency | Data Envelopment Analysis
ABSTRACT
In this article the method of multicriterion comparative estimation of efficiency (Data Envelopment Analysis) and possibility of its application in system of total quality management is considered.
Journal: European Researcher
ISSN 2219-8229
Issue: 5-1;
Start page: 701;
Date: 2011;
VIEW PDF
DOWNLOAD PDF Original pageKeywords: Total Quality Management | Quality Function Deployment | Multicriterion Estimation of Efficiency | Data Envelopment Analysis
ABSTRACT
In this article the method of multicriterion comparative estimation of efficiency (Data Envelopment Analysis) and possibility of its application in system of total quality management is considered.