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Methods of multicriterion estimations in system total quality management

Author(s): Nikolay V. Diligenskiy | Mikhail V. Tsapenko

Journal: European Researcher
ISSN 2219-8229

Issue: 5-1;
Start page: 701;
Date: 2011;
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Keywords: Total Quality Management | Quality Function Deployment | Multicriterion Estimation of Efficiency | Data Envelopment Analysis

In this article the method of multicriterion comparative estimation of efficiency (Data Envelopment Analysis) and possibility of its application in system of total quality management is considered.
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