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NON-QUALITY COSTS AND THEIR CONSEQUENCES IN THE ORGANIZATION

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Author(s): ANDREI DIAMANDESCU

Journal: Challenges of the Knowledge Society
ISSN 2068-7796

Volume: 3;
Issue: -;
Start page: 957;
Date: 2013;
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Keywords: quality system | quality costs | non-quality | evaluation of non-quality | total quality management

ABSTRACT
The purpose of this paper is to evaluate and analyze non-quality costs. This approach can be best based on the definition and understanding of the quality costs and then passing to the study of the effects of failures on the quality and the costs of these failures. Finally the paper will suggest several ways to improve the control costs of non-quality.
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