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Örgütsel Yurttaşlık Davranışı : Kavramsal Gelişimi İle Kişisel ve Örgütsel Etkileri = Organizational Citizenship Behavior : It's Conceptual Development and Impacts on Individual and Organization

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Author(s): A. Zafer ACAR

Journal: Dogus University Journal
ISSN 1302-6739

Volume: 7;
Issue: 1;
Start page: 1;
Date: 2006;
Original page

Keywords: Örgütsel yurttaşlık davranışı | Ekstra-rol davranışı | İş tatmini | Motivasyon | Örgütsel etkinlik | Organizational citizenship behavior | Extra-role behavior | Job satisfaction | Motivation | Organizational effectiveness

ABSTRACT
In recent years the researches on organizational citizenship behavior (OCB) increased rapidly. As a result of this growth some conceptual confusion about the OCB concept has been occurred. The purpose of this paper is to summarize and review the extant literature on OCB. The first section of this paper will define the OCB concept and construct that have been identified in the literature and summarize the dimensions of OCB. Next, it will explain the consequences of OCB on job satisfaction, motivation and organizational effectiveness.

Tango Jona
Tangokurs Rapperswil-Jona

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