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Performance Measurements, Critical Facts to Business Growth – Exemplification on Automotive Industry

Author(s): Ilinca HOTĂRAN | Andreea Ileana ZAMFIR

Journal: Economia : Seria Management
ISSN 1454-0320

Volume: 15;
Issue: 2;
Start page: 363;
Date: 2012;
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Keywords: performance | measurements | processes | automotive industry

An important consideration in the process of modeling business processes is that in order to improve, you must define the current state of work. Accordingly, the general argument for business growth based on performance measurement is that in order to improve the process in the future, you must know how activities are conducted in the present. The article presents the key elements of performance measurements in relation to business growth, taking also into account main challenges and obstacles. The author based the research upon a larger study of increasing performance, developed inside four companies from an extended supply chain in automotive industry, relating the theoretical discoveries in the field with the real business experience.

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