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The power of management in medical services. Can we manage better for higher quality and more productive medical services?

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Author(s): Magdalena BARBU | Marian NASTASE

Journal: Economia : Seria Management
ISSN 1454-0320

Volume: 13;
Issue: 1;
Start page: 140;
Date: 2010;
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Keywords: quality | productivity | medical services | human resources | management of health care organizations

ABSTRACT
Medical services are the most important services of all since we all depend on them. Their quality and productivity can assure a wealthy nation and therefore good economical results. The offer of medical services depends on medical personnel and more than this, on the management in the medical field since any resource not managed well or not managed at all is only a lost one, regardless its value. Management is therefore the key, the “how to” method of obtaining the desired result. The same approach can be applied into our study in order to reach more productive medical services which to prove high quality to all patients. We need to use and to squeeze the entire force of management tools in order to reach our goal: accessible medical services full of quality. The current worldwide crisis situation makes us think that after job and food, even medical services (also a basic thing after all) can become a “luxury” although this should never happen. Therefore we must do whatever needed to improve the way medical organizations are driven so that the quality of their medical services will be better and better and the productivity will be at a higher level. Medical management should have as a goal making it possible for patients to be able to solve their health problems as soon as possible and as good as possible.
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