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Prioritising the emotional intelligence (EI) needs of undergraduates in Taiwan

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Author(s): Jennifer C H Min | Hui-Wen Vivian Tang | Mu-Shang Yin

Journal: Journal of Hospitality, Leisure, Sports and Tourism Education
ISSN 1473-8376

Volume: 10;
Issue: 2;
Start page: 14;
Date: 2011;
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Keywords: emotional intelligence | competency | training | achievement | rankin

ABSTRACT
Emotional intelligence (EI) has generated widespread interest in recent years and become an important factor in determining success in academic, workplace and personal life. This study aimed to assess self-reported strengths and weaknesses in EI among tourism students, helping inform the development of specific intervention programmes in the future, thus enabling students to enjoy greater achievement in their work. The Technique for Order Preference by Similarity to the Ideal Solution (TOPSIS) was adopted to prioritise EI training needs after assessing the perceived strengths and weaknesses of emotional competencies. Practical implications and recommendations for future research are provided and discussed.
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