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The process of problem-based hospitality management education

Author(s): Wichard Zwaal | Hans Otting

Journal: Journal of Hospitality, Leisure, Sports and Tourism Education
ISSN 1473-8376

Volume: 9;
Issue: 2;
Start page: 17;
Date: 2010;
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Keywords: problem-based learning | seven step method

In problem-based learning (PBL), constructive, collaborative, contextual and self-directed learning is promoted by having small groups work on authentic tasks, facilitated by a tutor.The current study was conducted in a hospitality management school with a fully integrated PBL-curriculum and addressed two issues: the way tutorial groups tackle their tasks, applying the seven step method (Moust, Bouhuijs, & Schmidt, 2007; Schmidt, 1983), and how tutors coach the groups during PBL meetings. Results indicated that PBL groups differed in the amount of time spent on and quality of executing the different steps of the seven step method. Additionally, tutor interventions were more task-related than groupfocused.
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