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A review on an employee empowerment in TQM practice

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Author(s): S. Thamizhmanii | S. Hasan

Journal: Journal of Achievements in Materials and Manufacturing Engineering
ISSN 1734-8412

Volume: 39;
Issue: 2;
Start page: 204;
Date: 2010;
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Keywords: Quality Management | Employee empowerment | training needs | Brain storming

ABSTRACT
Purpose: This paper discusses the issues of employee’s empowerment, their training needs, suggestions and other issues related to it. Total quality management (TQM) is a management technique adopted by the most manufacturing organizations. TQM in general is viewed as organization set up which will help to manufacture products at lowest cost by the following various management techniques through continuous improvement. Employee empowerment is providing decision making powers to a team or an individual.Design/methodology/approach: Employee empowerment is providing decision making powers for a team or individual.Findings: Employee empowerment is good for an organization and employee is empowered to make specific decision for the interest of the organization. Empowerment helps to play a wider role in an organization as a process owner.Research limitations/implications: This is a conceptual study, and hence, there is no hypothesis tested as an empirical study. It does provide a good foundation for future research.Originality/value: The paper is a conceptual design and more elaborative requirements can be done. This is an input to create awareness among the organizations.
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