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The Role of IT in Business Process Reengineering

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Author(s): G.P. Sudhakar

Journal: Acta Universitatis Danubius : Oeconomica
ISSN 2065-0175

Volume: 6;
Issue: 4;
Start page: 28;
Date: 2010;
Original page

Keywords: customer | Business Process Reengineering | implementation

ABSTRACT
Many organizations in the world are going for Business Process Reengineering (BPR) toimprove profits, to reduce costs, to improve turn around times, to improve quality or to provide betterservice to the customer, etc. This article discusses business process, business process reengineering,top management’s role, reengineering team, process redesign, external consultant, skills required for areengineer, communicating in the team, role of IT in business process implementation and advantagesof the combination of IT and BPR in detail.
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