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Scaffolding Online Discourse in Collaborative Ill-Structured Problem-Solving for Innovation

Author(s): Deller James FERREIRA | Gilberto LACERDA dos SANTOS

Journal: Informatics in Education
ISSN 1648-5831

Volume: 8;
Issue: 2;
Start page: 173;
Date: 2009;
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Keywords: Scaffolding | Creativity | Collaboration | Ill-structured problem-solving | Innovation | Productive online discourse | Transaction

This work highlights the importance of verbal creativity, providing a productive online discourse definition, in which students intertwine convergent and divergent thinking by means of a transactional and controversial dialog. Developing the formulated productive online discourse definition, it is also presented and evaluated, an original scaffolding process designed here to further collaborative knowledge building, during ill-structured problem-solving, focusing on creativity and innovation. Evidence from qualitative online discourse analysis indicated an improvement in the knowledge building processes, and knowledge advancement and deepening after teacher's scaffolding.
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