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Steps to an ergonomic approach of the design of an ITC based distance learning device

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Author(s): André TRICOT | Fabienne PLÉGAT-SOUTJIS

Journal: STICEF
ISSN 1764-7223

Volume: 10;
Issue: 2003;
Start page: 217;
Date: 2003;
Original page

Keywords: Ergonomics | design | distance learning | usability | instructional design

ABSTRACT
This article presents what could be an ergonomic approach of the design of an ITC based distance learning device. More than a method, which indicates to the designers how they have to design, the ergonomic approach presented defends the idea that we can try to improve the designers’ and the users’ work, not by telling them how to do, nor even what to do, but rather by helping them to work out and share a common representation of the design goal and process. To improve the users’ work, it would be necessary to understand the various aspects of their learning and using activities, to support the implementation of these activities. The article presents a list of questions addressed to the designers, supposed to help them to work out a representation jointly, to anticipate the users’ problems and to seek solutions.
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