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TQM STRATEGIES AND HEALTH CARE DELIVERIES: LESSONS FROM NIGERIA

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Author(s): Olawale Ibrahim Olateju | Raheem Olasupo Akewushola | Oludare Tolulope Adeyemi

Journal: Lex et Scientia
ISSN 1583-039X

Volume: 14;
Issue: 1;
Start page: 132;
Date: 2007;
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Keywords: Health | quality | hospital | clinic | sanitation | mortality | malnutrition | poverty | medicine

ABSTRACT
We examine the TQM Strategies and health care delivery in Nigeria, and the various means of measuring service quality. Nigeria continues to suffer outbreaks of various diseases cholera, malaria, cerebrospinal meningitis, measles, yellow fever, Bird flu e.t.c., all these diseases combine to cause high morbidity and mortality in the population. To assess the situation this paper looks at the relevant indicators like Annual Budgets by Government, Individual’s income, the role of Nigerian Medical Association (NMA) and various health care agencies vested with the sole responsibility for elaborating standards for products and processes in Health care Delivery.The paper also examines the implication of Government Budget estimates on the Life expectancy of an average Nigerian. The findings necessitated the need for the government to seek support from WHO to assist in strengthening the health care system by advocating and providing technical support to health sector reforms.
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