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Pompe disease: update and search the literature

Author(s): Roberta Dantas Breia de Noronha
Preventive palliation in the elderly - Organizing health camps for the rural aged

Author(s): Dam Abhijit | Datta Nivedita | Mohanty Usha | Karn R | Singh Dara | Kumar Sanjay
The e-Business Policy of Global Logistics Management for Manufacturing

Author(s): Ming-Kuen Chen | Shih-Ching Wang | Chyou-Huey Chiou
Dependency based Process Model for Impact Analysis: A Requirement Engineering Perspective

Author(s): Chetna Gupta | Yogesh Singh | Durg Singh Chauhan
Total design for textile products

Author(s): Zafirova Koleta
Nursing care in the conceptual model and theory of goal attainment

Author(s): Sara Taciana Firmino Bezerra, Lúcia de Fátima da Silva
Quality Of Life and Nursing: a Position Paper

Author(s): Dimitrios Theofanidis | Antigoni Fountouki
Analysing customer requirements and satisfaction in the furniture industry according to ISO 9000 certification: a case study

Author(s): Laura Martínez Caro | Enrique Flores López | Jose Antonio Martínez García
Toward E-Knowledge Based Complaint Management

Author(s): Samiha Mjahed | Abdelfatteh Triki
Certain Aspects of Providing Customer Satisfaction: Research Results from Serbia

Author(s): Dejan Đorđević | Dragan Ćoćkalo | Zvonko Sajfert | Milan NIkolić
Is the Botswana Public Service Customer-Centric?

Author(s): Sebusang E.M. Sebusang | Nkisang N. Moeti
Improving the Effective Factors on E-banking System by using Fuzzy TOPSIS in Parsian Bank

Author(s): Alireza Pakdin Amiri | Morteza Pakdin Amiri | Mojtaba Pakdin Amiri
Nurse’s practice in managing materials contained

Author(s): Samuel Spiegelberg Zuge, Maria Luiza Cioccari do Carmo, Crhis Netto de Brum, Laura de Azevedo Guido
A Case Study of Concept Development of Service Quality Measurement System for Mobile Telecom Service Encounter in Thailand

Author(s): Teerapon Tanomsakyut | Natcha Thawesaengskulthai | Pongpun Anuntavoranich
Open innovation and supply chain management in food machinery supply chain: a case study

Author(s): Barbara Bigliardi | Eleonora Bottani | Francesco Galati
Using RFID to Enhance Mobile Banking Security

Author(s): Zakaria Saleh | Izzat Alsmadi
Business Process Requirement Engineering

Author(s): Atsa Etoundi Roger, | Fouda Ndjodo Marcel | Atouba Christian Lopez
COST 296 scientific results designed for operational use

Author(s): Iwona Stanislawska | Anna Belehaki | Norbert Jakowski | Bruno Zolesi | Tamara L. Gulyaeva | Ljiljana R. Cander | Bodo W. Reinisch | Michael Pezzopane | Ioanna Tsagouri | Lukasz Tomasik | Ivan Galkin
UPAYA MENCAPAI LOYALITAS KONSUMEN DALAM PERSPEKTIF SUMBER DAYA MANUSIA

Author(s): Erna Ferrinadewi | S. Pantja Djati
SESSAMO: Session Mobility for Video Streaming Applications

Author(s): Mohammed BOUTABIA | Luis Rojas CARDENAS | Hossam AFIFI
Application of quality control principles to herbal drugs

Author(s): Vaibhav M. Shinde | Kamlesh Dhalwal | Manohar Potdar | Kakasaheb R. Mahadik
Aspects of Data Quality in Data Warehouse Systems: An Analysis

Author(s): Subramanyam Vangara | Ch GVN Prasad
The Impact of Lean Six Sigma on the Overall Results of Companies

Author(s): Corina DUMITRESCU | Marilena DUMITRACHE
Sales Promotion and Consumer Loyalty: A Study of Nigerian Tecommunication Industry

Author(s): Oyeniyi Omotayo | Abiodun Abolaji Joachim | Osibanjo Adewale Omotayo
Migration of Legacy Information System based on Business Process Theory

Author(s): Atsa Etoundi Roger | Abessolo Alo'o Ghislain | Simo Bonaventure Joel
Marketing Approach in the Management of Higher Education Institutions

Author(s): Mihaela DIACONU | Amalia PANDELICĂ
Corporate Talent Needs and Availability in Malaysian Service Industry

Author(s): Alan G. Downe | Siew-Phaik Loke | Jessica Sze-Yin Ho | Ayankunle Adegbite Taiwo
Design and Study of 7 – Tier Architecture Model for Opening Account in Present Financial System

Author(s): Vaibhav R. Bhedi | Ujwal A. Lanjewar | Shrinivas P. Deshpande
Examining different factors in effectiveness of advertisement

Author(s): Seyed Gholamreza Jalali Naini | Mohammad Ali Shafia | Negar Nazari
Success of banking ombudsmen scheme: Myth or reality

Author(s): Malyadri, Pacha | Sirisha, S.
THE SPECIFIC MARKET RESEARCH METHODOLOGY USED AT GENERAL MOTOR'S EUROPE ,

Author(s): Zima Liliana Adela | Toadere Rita Monica
ONTACT – THE CLIENT - ORGANIZATION SYNAPSIS

Author(s): Adriana MANOLICĂ | Teodora Cristina ROMAN | Ioana GRASU
New Agile Testing Modes

Author(s): N. Ganesh | S. Thangasamy
THE IMPACT OF ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT ON CONSUMER’S BEHAVIOR

Author(s): Usman Musa Zakari Usman | Abdullah Nabeel Jalal | Mahdi Alhaji Musa
Security Policy Management Process within Six Sigma Framework

Author(s): Erdal Oruklu | Jafar Saniie | Vijay Anand
Waiting in Vain: Managing Time and Customer Satisfaction at Call Centers

Author(s): Saleh Moradi | Bibinaz Ghiabi | Danilo Garcia | Trevor Archer
Waiting in Vain: Managing Time and Customer Satisfaction at Call Centers

Author(s): Saleh Moradi | Bibinaz Ghiabi | Danilo Garcia | Trevor Archer
A logística no comércio eletrônico b2c: um estudo nacional multicasos

Author(s): Fernando Scandiuzzi | Márcio Mattos Borges Oliveira | Geraldo José Ferraresi de Araújo
A SATISFAÇÃO DA PRESTAÇÃO DE SERVIÇOS DE CONTABILIDADE: O CASO DA R. A. CONTABILIDADE

Author(s): Iara Cristina Menezes Vasconcelos | Josy Maria de Campos Souza | Sérgio Ricardo Magalhães
The Expert System Designed To Improve Customer Satisfaction

Author(s): P.Isakki alias Devi | S.P.Rajagopalan
Role of Multiple Encryption in Secure Electronic Transaction

Author(s): Himanshu Gupta | Vinod Kumar Sharma
ENACTED SOFTWARE DEVELOPMENT PROCESS BASED ON AGILE AND AGENT METHODOLOGIES

Author(s): DR. NACHAMAI. M | M. SENTHIL VADIVU | VINITA TAPASKAR
THE PREMISES OF STRATEGIC MARKETING PLANNING IMPLEMENTATION WITHIN SMALL AND MEDIUM SIZED ENTERPRISES

Author(s): Curmei Catalin Valeriu | Ionescu Florin Tudor | Popescu Andrei
Food quality, consumer perception and preferences: an analysis on olive oil

Author(s): Margherita Maria Pagliuca | Debora Scarpato
Finite State Machine Based Evaluation Model for Web Service Reliability Analysis

Author(s): Thirumaran.M | Dhavachelvan.P | S.Abarna | Lakshmi.P
Gestão do Transporte Orientada para os Clientes: Nível de Serviço Desejado e Percebido

Author(s): Ricardo Silveira Martins | Wescley Silva Xavier | Osmar Vieira de Souza Filho | Guilherme Silveira Martins
The Relationships between Patient Satisfaction and Loyalty in The Private Hospital Industry

Author(s): S Mortazavi | M Kazemi | A Shirazi | A Aziz-Abadi
A Grid Architecture for Manufacturing Database System

Author(s): Laurentiu CIOVICĂ | Constantin Daniel AVRAM
Barco Monitors

Author(s): Patrick Salenbien
Health Economics in Radiology Departments

Author(s): Shahram Tofighi
CURRENT TRENDS IN HRM

Author(s): Otilia ALBU | Lucia MOROŞAN-DĂNILĂ
CULTURA INOVADORA NA PEQUENA E MÉDIA EMPRESAhttp://dx.doi.org/10.5585/gep.v2i1.34 INNOVATIVE CULTURE IN SMALL AND MEDIUM ENTERPRISES http://dx.doi.org/10.5585/gep.v2i1.34

Author(s): Aluisio Broering Mambrini | Seiji Cintho | Erni Dattein Dattein | Jorge Antonio Arias Medina | Emerson Antonio Maccari
Assessment of the quality seen in a restaurant typical theme Avaliação da qualidade percebida em um restaurante temático-típico

Author(s): Francisco Alves Pinheiro | Ângelo Antonio Macedo Leite | Mariana Santos Almeida de Oliveira
A Kano Model Based Linguistic Application for Customer Needs Analysis

Author(s): Md Mamunur Rashid | Jun'ichi Tamaki | A.M.M. Sharif Ullah | and Akihiko Kubo
The Category Management Process and Responding to Customer Needs

Author(s): Agnieszka Biernat-Jarka | Katarzyna Świerczyńska
A User Identity Management Protocol for Cloud Computing Paradigm

Author(s): Safiriyu Eludiora | Olatunde Abiona | Ayodeji Oluwatope | Adeniran Oluwaranti | Clement Onime | Lawrence Kehinde
The Architecture of a CRM System in the Context of Internet Technologies

Author(s): Gavrilă A | Băbeanu D. | Boldeanu D.
Prazer, sofrimento e saúde mental no trabalho de teleatendimento [doi: 10.5329/RECADM.20090802003]

Author(s): Ana Magnólia Bezerra Mendes | Adriana Pinho Vieira | Carla Faria Morrone
Success Criteria Framework for Real Estate Project

Author(s): Jing-min NIU | Thomas G. Lechler | Jun-long JIANG
Service Quality Perceptions between Cooperative and Islamic Banks of Britain

Author(s): Daing M. Sadek | Noor S. Zainal | Muhammad S.I.M. Taher | Ahmad F. Yahya | Mohd R. Shaharudin | Nazni Noordin | Zaherawati Zakaria | Kamaruzaman Jusoff
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