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Analyzing e-service quality in service-based website by E-SERVQUAL

Author(s): Babak Nemati | Hossein Gazor | Seyed Norollah MirAshrafi | Kianoush Nazari Ameleh
Uniform documentation of measures in cases of MRSA – an important step towards improving the quality of treatment

Author(s): Strübing, Vicki | Dittberner, Thomas | Metelmann, Claudia | Hübner, Nils-Olaf
COMPORTAMIENTO DE MORTALIDAD EN EL SERVICIO DE NEFROLOGÍA. AÑOS 2009-2010. LAS TUNAS.

Author(s): Rodríguez López Jose Luis | Batista Guerrero Omar
Hospital Dentistry: a proposal of new discipline

Author(s): Alessandra Nogueira Porto | Alex Semenoff Segundo | Álvaro Henrique Borges | Tereza A. Delle Vedove Semenoff | Fábio Pedro de Miranda
MEDICIÓN DE LA CALIDAD DEL CLIENTE INTERNO EN UNA INSTALACIÓN HOTELERA / MEASURING THE QUALITY OF THE INTERNAL CUSTOMER IN A HOTEL FACILITY

Author(s): Odalys Falcón-Acosta | Maritza Petersson-Roldán | Sonia Benavides-García | Rocío Sánchez-Falcón
Fault Tolerant Congestion based Algorithms in OBS Network

Author(s): Hardeep Singh, Dr.Jai Prakash, Dinesh Arora & Dr.Amit Wason
Bases for an adequate expansion and development of Family and Community Medicine Residency Programs Bases para expansão e desenvolvimento adequados de programas de Residência em Medicina de Família e Comunidade

Author(s): Maria Inez Padula Anderson | Eno Dias de Castro Filho | Ricardo Donato Rodrigues | Marcello Dala Bernardina Dalla | Monique Marie Marthe Bourget
Users' satisfaction with Porto Alegre's Primary Care Network Satisfação dos usuários da rede de Atenção Primária de Porto Alegre

Author(s): Aline do Amaral Zils | Rodrigo Caprio Leite de Castro | Mônica Maria Celestina de Oliveira | Erno Harzheim | Bruce Bartholow Duncan
Formal Specifications of Trusted OLSR Protocol of Ad hoc Network in Z

Author(s): Amandeep Verma | Manpreet Singh Gujral
Protection Switching and Rerouting in MPLS

Author(s): S. Veni | Dr.G.M.Kadhar Nawaz Bharathiar University
Wideband Wireless Access Systems Interference Robustness: Its Effect on Quality of Video Streaming

Author(s): Aderemi A. Atayero | Oleg I. Sheluhin | Yuri A. Ivanov | Julet O. Iruemi
A Case Study on the Experience Quality Evaluation of Virtual Tour

Author(s): YANG Wen-juan | WANG Xin | HU Chuan-dong
Delay Variation Model with Two Service Queues

Author(s): Filip Rezac | Miroslav Voznak | Frantisek Hromek
Low Cost Network Emulator with Ethernet and E1 Interfaces

Author(s): Zbynek Kocur | Jiri Vodrazka | Peter Macejko
Erlang C Formula and its Use in the Call Centers

Author(s): Erik Chromy | Tibor Misuth | Matej Kavacky
Problems Related to Use of Some Terms in System Reliability Analysis

Author(s): Nadezda Hanusova | Jiri Zahradnik
Analyzing effects of service encounter quality on customer satisfaction in banking industry

Author(s): Hossein Gazor | Babak Nemati | Amir Ehsani | Kianoush Nazari Ameleh
Measuring customer satisfaction using SERQUAL survey

Author(s): Ardeshir Tajzadeh Namin | Niko Pilevary | Aidin Tajzadeh Namin
Prioritizing the effective factors for customers attraction: A case study of Sepah Bank

Author(s): Azim Zarei | Mohammad Hemati | Mahdiyeh Rafeeian
Fast Decision Algorithms in Low-Power Embedded Processors for Quality-of-Service Based Connectivity of Mobile Sensors in Heterogeneous Wireless Sensor Networks

Author(s): María D. Jaraíz-Simón | Juan A. Gómez-Pulido | Miguel A. Vega-Rodríguez | Juan M. Sánchez-Pérez
Teaching Quality in Higher Education: What do we need to improve?

Author(s): Mubbsher Munawar Khan | Muhammad Musarrat Nawaz | Ishfaq Ahmed | Imran Haider Naqvi
Determinants of Customer Behavioural Intention in Nigerian Retail Banks

Author(s): Ahmed Audu Maiyaki | Dr. Sany Sanuri Mohd. Mokhtar
Effect Of Packet Delay Variation On Video/Voice Over Diffserv-Mpls In Ipv4/Ipv6 Networks

Author(s): Md. Tariq Aziz | Mohammad Saiful Islam | Adrian Popescu | Md. Nazmul Islam khan
User Profile Based Proportional Share Scheduling And Mac Protocol For Manets

Author(s): Hannah Monisha . J | Rhymend Uthariaraj .V
A Novel Security Framework Using Trust And Fuzzy Logic In Manet

Author(s): Manoj V | Mohammed Aaqib | Raghavendiran N | Vijayan R
Performance Evaluation of Wi-Fi comparison with WiMAX Networks

Author(s): M.Sreerama Murty | D.Veeraiah | A.Srinivas Rao
Profile of catering staff at a tertiary care hospital in Mumbai

Author(s): Prateek S Bobhate | Saurabh R Shrivastava | Pankaj Gupta
Managing your eye unit's supplies

Author(s): RD Thulsiraj
Optical products for refractive error and low vision

Author(s): Kovin S Naidoo | Yashika I Maharaj | Vivasan Pillay | Sebastian Fellhauer
Application of Probabilistic Analysis in Finite Element Modeling of Prestressed Inverted T-Beam with Web Openings

Author(s): Tie Ming | Cheng Hock Tian | Zahrizan bin Zakaria | Ideris bin Zakaria
Silica crown refractory corrosion in glass melting furnaces

Author(s): Balandis A. | Nizeviciene D.
Modelling water provision as an ecosystem service in a large East African river basin

Author(s): B. Notter | H. Hurni | U. Wiesmann | K. C. Abbaspour
NOVEL COMPONENT-BASED DEVELOPMENT MODEL FOR SIP-BASED MOBILE APPLICATION

Author(s): Ahmed Barnawi | Abdulrahman H.Altalhi | M. Rizwan Jameel Qureshi | Asif Irshad Khan
First evaluation of MyOcean altimetric data in the Arctic Ocean

Author(s): Y. Cheng | O. B. Andersen | P. Knudsen
A RELIABLE SEMI-DISTRIBUTED LOAD BALANCING ARCHITECTURE OF HETEROGENEOUS WIRELESS NETWORKS

Author(s): Md. Golam Rabiul Alam | Chayan Biswas | Naushin Nower | Mohammed Shafiul Alam Khan
Shoppers Perception of Retail Service Quality: Supermarkets versus Small Convenience Shops (Dukas) In Kenya

Author(s): Sarah Wambui Kimani | Elias Kiarie Kagira | Lydia Kendi | Cleophas Muhavini Wawire
Towards Successful Improvement of Students’ Residential Management Processes using the Enterprise Architecture Maturity Model

Author(s): Golooba Moses | Azizah Hassan | Mahmoud M. Musleh | Khansa Monther | Karama M.A. Nofal | Abd. Rahman Ahlan
The “Outsourcing” as An Instrument of Competitiveness in the Business Consulting Industry

Author(s): Renato J. Lopes da Costa | Nélson Santos António
Service Quality Gaps & Six Sigma

Author(s): Ali Dehghan | Arash Shahin | Bahman Zenouzi
Team-working and stress in health and social care

Author(s): Constantine Kahuro Ngigi
DUAQUAL: The quality perceived by teachers and students in university management

Author(s): Sandra María Correia Loureiro | Francisco Javier Miranda González
Health service seeking behavior and factors associated with under utilization of public health care facilities in a rural area of Bangladesh

Author(s): Mahbubur Rahman | Mofakkharul Islam | Md. Rafiqul Islam | Gautam Sadhya | Md. Abdul Latif
THE SIX SIGMA SYSTEM IN RELATION TO THE BUSINESS STRATEGY AND PRIORITIES

Author(s): Dragoi Ionut | David Marcel | Boldea Monica
BASES OF STATE SUPERIOR EDUCATIONAL SYSTEM FINANCING FROM ROMANIA

Author(s): Schneider Suzana | Cosma Dorin | Bene Gheorghe Florin
Measuring service life and evaluating the quality of solid tires

Author(s): Charoenyut Dechwayukul | Weerachai Kao-ien | Kanadit Chetpattananondh | Wiriya Thongruang
MANAGING BANK SERVICES QUALITY

Author(s): Marijana Mandić
The limits of pap smear in diagnosing preinvasive cervical neoplasias

Author(s): Dorina Neacsu | Eduard Crauciuc | Raluca Balan | Elena Ilie | Ana Maria Crauciuc | Ovidiu Toma | Zenovia Florentina Pricop
Investigating Service Quality Initiatives of Pakistani Commercial Banks

Author(s): Shaukat Ali Raza | Shahid A. Zia | Syed Abir Hassan Naqvi | Asghar Ali
Process Centric Development to Improve Quality of Service (QoS) in Building Distributed Applications

Author(s): K. Krishna Mohan | A. Srividya | A. K. Verma | Ravi Kumar Gedela
AUTOMATED API TESTING APPROACH

Author(s): SUNIL L. BANGARE | SEEMA BORSE | PALLAVI S. BANGARE | SHITAL NANDEDKAR
A-Serv: A Novel Architecture Providing Scalable Quality of Service

Author(s): Dr. Yuke Wang | Dr. Lie Qian | Mr. Alberto Conte | Dr. Xiaoyu Song
Behavioral Intention towards the Use of 3G Technology

Author(s): Sona Mardikyan | Betül Beşiroğlu | Gözde Uzmaya
THE IMPACT OF ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT ON CONSUMER’S BEHAVIOR

Author(s): Usman Musa Zakari Usman | Abdullah Nabeel Jalal | Mahdi Alhaji Musa
Performance and cost analysis of all-optical switching: OBS and OCS

Author(s): Ekularn Dhavarudha | Chalie Charoenlarpnopparut | Suwan Runggeratigul
Relationship between sense of coherence and lifestyle in middle-aged workers in Japan

Author(s): Kiyoshi Aoki | Syunichi Daitou | Ryuji Ochiai
QoS Based and Energy Aware Multi-Path Hierarchical Routing Algorithm in WSNs

Author(s): Sayyed Majid Mazinani | Behzad Homayounfar | Mohammad Reza Mazaheri
QoS Based and Energy Aware Multi-Path Hierarchical Routing Algorithm in WSNs

Author(s): Sayyed Majid Mazinani | Behzad Homayounfar | Mohammad Reza Mazaheri
Job Satisfaction and Job Commitment: A Study of Quantity Surveyors in Nigerian Public Service

Author(s): Luqman Oyekunle Oyewobi | Bolaji Suleiman | Abubakar Muhammad-Jamil
Desempeño de la calidad del servicio (QoS) sobre IPv6

Author(s): Octavio José Salcedo Parra | Danilo López | Ángela Patricia Ríos
Los sistemas IPTV ¿una amenaza inminente para los actuales medios de teledifusión?

Author(s): Ricardo Alonso Ferro Bolívar | Cesar Hernández
Framework for assessing quality of care for inflammatory bowel disease in Sweden

Author(s): Martin Rejler | Jörgen Tholstrup | Mattias Elg | Anna Spångéus | Boel Andersson Gäre
Vertical Handoff technique for Heterogeneous Wireless Network

Author(s): Pradeep Mane | Viddhulata Shamrao Mohite | Sanjay Jadhav
Quality of Service Using PSO Algorithm

Author(s): S.M. ELseuofi
An Approach for Agile SOA Development using Agile Principals

Author(s): Majlesi Shahrbanoo | Mehrpour Ali | Mohsenzadeh Mehran
An Approach to Web Services Configuration based on QoS

Author(s): Yogini Marathe | Pravin Game
Optimized Heterogeneous Wireless Network with Scoring Methods

Author(s): Ravindra R.Agrawal | Amarsinh Vidhate
Data Integrity and Confidentiality in Outsourced Database

Author(s): Sonal Balpande | Rajashree Shegde | Lata Ragha
Alternative perspectives of quality of prenatal care in Chihuahua, Mexico

Author(s): Lourdes Camarena O | Christine von Glascoe
Energy Efficient Dynamic Integration of Thresholds for Migration at Cloud Data Centers

Author(s): Richa Sinha | Nidhi Purohit | Hiteishi Diwanji
An Approach to Increase Bandwidth Utilization under Suspected Flood Attack

Author(s): Raman Singh | Harish Kumar | R.K. Singla
Software Quality Modeling and Current State of the Art

Author(s): N. Rajasekhar Reddy | R.J.Ramasree
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