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CALIDAD UNIVERSITARIA: EXPECTATIVAS DE LOS ESTUDIANTES RECIÉN INCORPORADOS

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Author(s): Rubén Fernández Ortiz | Leonor González Menorca | Nicolás Fernández Losa | María José Segura Andollo

Journal: Revista Nacional de Administración
ISSN 1659-4908

Volume: 1;
Issue: 2;
Start page: 17;
Date: 2010;
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Keywords: STUDENT SATISFACTION | EUROPEAN SPACE FOR HIGHER EDUCATION (ESHE) | UNIVERSITY QUALITY | COMPETENCES

ABSTRACT
Currently, there is a major concern about thequality of higher education. Most universities areimpelled to organize themselves in relation to students’expectations and the satisfaction of theirneeds. Universities are fighting to counteract thedecline of student populations and compete fiercely toattract new students. Students’ expectations in relationto their programs are analyzed as well as their demandsin terms of the general competences of the university, itsschools and programs.
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