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SOKONGAN DAN HALANGAN YANG DIHADAPI PELAJAR-PELAJAR KURANG UPAYA DI SEBUAH INSTITUSI PENGAJIAN TINGGI DI MALAYSIA

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Author(s): Hasnah Toran | Mohd Hanafi Mohd Yasin | Mohd Mokhtar Tahar | Norasuzaini Sujak

Journal: ASEAN Journal of Teaching & Learning in Higher Education
ISSN 1985-5826

Volume: 1;
Issue: 2;
Start page: 18;
Date: 2009;
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Keywords: Orang kurang upaya | institut pengajian tinggi | halangan dan sokongan | People with disabilities | higher education | barriers and support

ABSTRACT
Kajian ini dijalankan untuk mengenal pasti sokongan yang diterima dan halangan yang dihadapi olehpelajar-pelajar kurangupaya di sebuah institusi pengajian tinggi awam (IPTA) di Malaysia. Sampel kajianterdiri daripada dua orang pe lajar kurangupaya penglihatan, tiga orang pelajar kurang upaya pendengaran,dan enam orang pelajar kurangupaya Þzikal. Data daripada pelajar kurang upaya pendengaran dan Þzikaldiperolehi secara bertulis, manakala data daripada pelajar kurang upaya penglihatan diperolehi melaluitemubual yang dijalankan dengan mereka. Isu-isu yang dibangkitkan oleh pelajar-pelajar ini adalah darisegi kekurangan prasarana Þzikal yang mesra-Orang Kurang Upaya (OKU), jurubahasa isyarat bagipelajar kurang upaya pendengaran, komputer mesra-OKU, bantuan pencari maklumat di perpustakaan,kemudahan sistem pengangkutan mesra-OKU, kerenah birokrasi dan kekurangan empati dari segelintirwarga kampus. Manakala daripada segi sokongan pula, para responden melaporkan bahawa merekabanyak bergantung dengan rakan-rakan rapat untuk membantu mereka semasa mengikuti kuliah bagipelajar-pelajar bermasalah pendengaran dan untuk bergerak dari satu tempat ke satu tempat bagipelajar bermasalah penglihatan. Untuk meningkatkan kualiti perkhidmatan dan kemudahan bagi pelajarkurang upaya di IPTA di Malaysia, di antara cadangan yang dikemukakan oleh responden kajian ini adalah usaha untuk meningkatkan kesedaran dan kefahaman seluruh warga kampus mengenai cabaran serta keperluan mereka, serta menubuhkan suatu badan yang boleh menyampaikan keperluan mereka kepada pihak pentadbir universiti dan mengambil tindakan yang boleh mencipta persekitaran Þzikal dan sosial yang lebih positif bagi mencapai potensi optimal mereka.This research was carried out to identify supports received and barriers faced by students with disabilities in an institute of higher education in Malaysia. Respondents for this research were students with vision impairment, two students with hearing impairment, and six students with physical impairment. Data fromstudents with hearing and physical impairment were collected in written form while data from students with vision impairment were collected through interviews. Among the issues brought up by these students were inaccessible physical infrastructures on campus, lack of sign language interpreters for students with hearing impairment, lack of computers accessible for people with vision impairment, assistance in the library, accessible transportation system, issues of bureaucracy, and lack of empathy from the campus community. In terms of support, respondents reported that they depended on close friends to assist them; to follow lectures for students with hearing impairment and to move from one place to another for students with vision impairment. To improve the quality of service and facilities for students with disabilities in institutes of higher education in Malaysia, among the suggestions put forward by these respondents were to increase the awareness of issues faced by students with disabilities among the campus community and improve their understanding, to set up a council that could communicate theirneeds to the university administrators in taking steps towards a more positive physical and social environment on campus in order to provide an equal opportunity for these students to achieve theiroptimal potential.
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