Discrete choice models as a tool for transit service quality evaluation
Author(s): Laura Eboli | Gabriella Mazzulla
Volume: 2
Issue: 1
Year: 2011




Evaluating research activity: impact factor vs. research factor
Author(s): Silvia Ferrini | Marco Paolo Tucci
Volume: 2
Issue: 1
Year: 2011




Ranking services for students via preference elicitation at Padua university
Author(s): Luigi Fabbris | Giovanna Boccuzzo | Cristiano Vanin
Volume: 2
Issue: 1
Year: 2011




Cumulative correspondence analysis to improve the public train transport
Author(s): Pasquale Sarnacchiaro | Antonello D'Ambra
Volume: 2
Issue: 1
Year: 2011




A method for the evaluation of the peculiar lexicon significance
Author(s): Flora Amato | Antonino Mazzeo | Sergio Scippacercola
Volume: 2
Issue: 1
Year: 2011




Measuring Job and Patient Satisfaction in presence of missing values: a case study with Interval Imputation
Author(s): Paola Zuccolotto
Volume: 1
Issue: 1
Year: 2010




EDITORIAL
Author(s): Giuseppe Boari | Amjad D. Al-Nasser | Luigi D'Ambra | Enrico Ciavolino
Volume: 1
Issue: 1
Year: 2010




Perceptions and satisfaction with dental healthcare: a case study
Author(s): Paola Zuccolotto
Volume: 1
Issue: 1
Year: 2010




The assessment of DIF on Rasch measures with an application to job satisfaction
Author(s): Silvia Golia
Volume: 1
Issue: 1
Year: 2010




The role of simple component analysis in the context of the exploratory methods. An healthcare services evaluation
Author(s): Gabriella Milone
Volume: 1
Issue: 1
Year: 2010




Construction of the balanced scorecard by using structural equation models with latent variables
Author(s): Giuseppe Boari | Gabriele Cantaluppi
Volume: 1
Issue: 1
Year: 2010




EDITORIAL
Author(s): Giuseppe Boari | Amjad D. Al-Nasser | Luigi D'Ambra | Enrico Ciavolino
Volume: 1
Issue: 1
Year: 2010




Customer satisfaction within a large scale retail trading group: research design and control
Author(s): Antonino Mario Oliveri | Franco Vaccina
Volume: 1
Issue: 1
Year: 2010




Customer satisfaction and loyalty assessment by means structural equation models
Author(s): Riccardo Di Nisio | Tonio Di Battista
Volume: 1
Issue: 1
Year: 2010



